Shipping policy
SHIPPING POLICY
Shipping
Once your order has been placed we aim to have all orders packed and shipped out within 3 business days. Items are picked, packed and shipped on weekdays only, Monday - Friday, 8:30am - 5pm (excluding public holiday's). We ship all packages with tracking to ensure packages are delivered.
Delivery
Time frames on delivery vary depending on your location. Please allow 3-5 days for delivery. Please have your packages shipped to a safe and secure address, as we are not responsible for missing/stolen packages that have been tracked as "delivered".
MD The Brand takes no responsibility for items that do not arrive within the specified shipping time-frame.
Shipping Costs
MD The Brand are pleased to offer a flat rate of $15 on all purchases.
Shipping Provider
MD The Brand use Fastway Couriers and Australia Post to ship all online store items.
International Customers
Unfortunately at this stage, MD The Brand cannot send orders internationally via our website. For any international customers who require shipping internationally please contact mdcollective07@gmail.com
Stock Availability
Online stock quantities are updated daily, however on occasion, stock may have sold out in store and might not be reflected on the Online Store.
In the event that the stock is not available you will be contacted and offered a refund or option to change your order for something else.
